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Testimonials


Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

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"This was my second purchase from RMS ,Elan helped me back and fourth through emails and text , she even text me some answers about a couple of ATVs i was looking at , we closed on the deal and i picked it up on sat , i will be doing more business with them "Richard Comer | Longview, TX
"My dealings with RMS were the best I have received from any dealer in a very long time. I travel a lot, and dealing with other dealers was uncomfortable to say the least. Other dealers didn't want to deal with me or my trade in over the phone. I contacted Elan at RMS, and set up a purchase of 2 ATV's, with an estimate on my trade in value, bought some accessories, made deposits, and obtained financing all over the phone. Although I had to get a trailer, and drive to Richardson, TX, Elan made it well worth the trip, and our early Christmas was complete, thanks to Elan. Elan went above and beyond to insure I was taken care of. Elan is a definite asset to RMS, and I would recommend anyone to speak with her directly when looking for an ATV..This was truly a great experience.."Sina pedram | KATY, TX
"I emailed them with what i wanted , didn't have the best of credit but they worked and got me a good deal on what i wanted , i will do more business with them in the future "Richard Comer | longview, TX
"Richardson Motor Sports is an excellent shop with unbeatable service. The people are friendly, helpful and go above and beyond to serve the customer. I was genuinely impressed with the professionalism of the staff. I originally came in for a helmet and an inspection, my battery died while I was there. They had a battery in stock and Paul made sure it was installed by the end of the day despite how busy they were. I am grateful for their kindness, they are true professionals. Parts department was excellent too, they helped me to find and fit a good helmet, explained the differences of each helmet to me and even gave me a military discount. I will definitely be back, Richardson Motor Sports has earned my business. Furthermore I would refer them to anyone. Thank you, Rob Grey I "Robert Grey | Richardson, TX
"I was looking for a TTR 230 Yamaha for my son, I called my local dealer and they had a new 2013 advertise for $3,490. When I call mind you I have purchased a bike in Dec 2013 so you would think that they would take care of a returning customer. So, when I asked for a out the door price on the 2013 they came back with $ 4,270 on a 2013 really!.... I called Richardson Motorsports and spoke with Kyle. I asked Kyle to give me out the door price for his bike and he blew my mind.... I had to asked him twice if it was for a 2014 TTR 230 Yamaha cause the price was unbelievable. I came out the same day and picked it up. I want to say Kyle your the Boss! No haggle ,No Bull, just straight talk. I was in and out in less than 10 min.The last bike I bought at my local dealer it took 2 hr to do paper work, the finance guy pissed my off by trying to sell me extra crap.... Man hate that kind of crap. Kyle kept it straight forward, you have no ideal how I appreciate what you did for us.... I will buy again from Richardson Motorsport , my wife won't let me buy nothing from my local dealer anymore not even oil. Thanks again Kyle!"Johnny Solis | Rockwall, TX
"I worked with Kyle via Email and phone throughout most of the process. Finally me face to face when my wife and I signed the paperwork on our new 2014 Maverick Xrs. The entire process was made simple and easy by Kyle. After signing, the parts dept. was helpful and knowledgeable with the accessories the we bought also. Other dealerships, no matter the type, should take notes and lessons from Kyle and his crew!"Les Hickman | Sanger, TX
"Had the lazer ailment done on my 2013 RT-S. What a difference that made in the handing. Paul in service and his Techs are VERY knowledgeable in the Spyders, and were able to answer my questions. Kyle talked me into a test ride of a 2014, wow, BRP hit it out of the park. Glad they don't offer the 2014 in blue or I would have driven one home. GREAT bunch of people. I will travel the extra mile and have my work done here... "Keith Ebel | Arlington, TX
"Just wanted to says Thanks to Kyle and the staff at RMS. It is great to know that a company still prides themselves on honesty and integrity. Very competitive on pricing and are men of their word. Most of the closing was done on a handshake. Competition better wake up! I will pass all the others by for any further needs. Thanks again, Shayne Russell "Russell Shayne | McKinney, UT
"This dealership is exceptional. As a woman, I never felt I was taken advantage of. In fact, I had an issue with the roadster and the service mgr offered to come to my house - though it was just operator error! I was very pleased with my experience and appreciate the finance rate I received. I also appreciated receiving comparison info so I was sure the get the right Spyder."Anonymous | , XX
"Chris is all wet! Literally! Yesterday I traded in my car and Chris delivered my Can-Am Spyder RT Limited, following me home. IN POURING RAIN - in a short-sleeve shirt no less! When he pulled it into the garage he was still smiling too. I'll continue to business with RMS and get my friends there too... incredible service!"Jack Ferguson | Dallas, TX
"Chris and Kyle worked an incredible deal for me on my new Stratoliner Deluxe. I was delighted to receive better than trade in value for my old bike. Financing was fast and incredibly easy. Chris took the time to help me understanding my options for financing, service and extended warranty. That made me feel very comfortable. The deal was done and I was on the road enjoying my new ride in less than 2 hrs. What a great experience I had with Richardson Motorsports. Thanks so much!"Anonymous | McKinney, TX
"I thank them for everything and I love my Can Am Spyder. I thank them for finding the color. Other dealership gave me the run around . But Chris took care of everything ...."Frederick House | Dallas, TX
"I have purchased multiple bikes from them, the latest a Can Am Spyder RT-S. The service has been good. They have been responsive to all my issues. The guy in parts and the guy who has worked on my bike are both very knowledgable. I have seen nothing to indicate they are not as good as it gets. Its a good place to get a bike and accessories. "Anonymous | Sachse, TX
"I want to say that your dealership is great, I drove 4 1/2 hours to buy 2 ATVs that i had found online. Chris worked the deal over the phone, once i got there he had the paperwork ready, and the ATV was just as it was described on the website. The parts team went out of there way to fix a gun mount for a Can Am outlander xt, they just would not give up. I will always be a customer at Richardson Motorsports and have told several people how i was treated and recommended the dealership. Keep up the good work!"Greg Moore | Big Spring, TX
"Best parts department I have ever dealt with, bar none. Not a better parts manager than Bobby, anywhere."Dick Madison | Richardson, TX
"Will in the service department was very friendly and helpful with installing my new tires. They were able to work on my tires while I waited and it took about 30 minutes. The parts guy was very helpful too. Prices were reasonable and the staff was eager to help. Thanks! Mike"Mike Stauss | Carrollton, TX
"Once again great prices & quality service. Many thanks. Keep up the great work. Stu. "Stuart Goodman | Bristol - England, XX
"Wanted to share with you how much I appreciate the friendliness and professionalism of your staff. I've been to your shop a few times since I moved to Richardson and each time the service people have been FANTASTIC and the floor staff friendly. Keep up the good work. "Jason Carr | Richardson, TX
"I purchased a RT-S SE5 due to lack of inventory here in Indiana. My experience with making a long distance purchase with Richardson Motorsports was painless. If anyone is considering having to do what I did, I would recommend this is the place to do it with. -Thank You All"Mike Pohl | Danville, IN
"David Barnett has been wonderful to deal with, always helpful and has always delivered on his word. I have had limited experience with the service department, but Gary has been helpful and informative over the phone. As someone who has been away from riding for numerous years, both of these men have been patient and attentive to my questions and concerns regarding my bike. I believe this level of customer service will continue and I wouldn't hesitate to call them with a question or concern."Anonymous | Pro, XX
"I wanted to add my comments regarding my purchase experience with RMS. I am new to motorcycles and the sales team took the time to listen and help me with my used V-Star purchase. Six months later, I was back to purchase again! I am a proud owner of a new can-am Spyder. RMS is even helping to sell my V-Star! Sales, Finance, Parts and Service have been great. What a great company to do business with. Thank you David, Bobby, Troy, Gary, and the rest of the RMS team."David Hale | McKinney, TX
"My wife and I purchased a 2008 Can-Am Renegade 500 and a 2008 Yamaha Raptor 700R from Richardson Motorsports. It was really a pretty painless experience. Both units were in stock, so there was no wait time at all. We pretty much went in, spoke to Troy about the 2 machines we wanted, singed a couple of forms, and we were ready to roll! Troy was even kind enough to lend us a trailer to take one of the quads home that day. The trailer we purchased was delivered to the dealership 2 days later on the following Monday. So far these quads have been nothing short of a blast! We would definitely recommend Richardson Motorsports for any ATV needs!"Brett Johnson | Cross Roads, TX
"I just wanted to let you know how pleasant it has been to work with Gary in the service department. A few years ago, I purchased a used Seadoo GTI. I took it to a dealership in Sherman to have some service work performed on the unit. After three trips to that dealership for the same repair, I brought it to your dealership. Gary was able to locate the problem and fix relatively inexpensively while the other dealership had charged me over $500 at that point and had still not fixed the problem. That took place in 2000. I have been using your service department ever since. I am not mechanically inclined by nature but Gary always takes the time to explain to me the various alternatives to repair my units. He is always friendly and courteous and makes me feel as though I am his only customer. I hope that Richardson Motorsports recognizes what a valuable employee Gary is for your company. He is definitely someone that presents himself well and is a good face for your company. Thanks again to Gary for all his help in the past and in the future. Tom Breeding"Tom Breeding | McKinney, TX
"An outstanding bike - the 2008 FJR-1300A - from an simply outstanding dealer. Troy was very helpful and low pressure sales. RMS are first class. Parts folks were extremely helpful and knowledgeable - highly recommended. Thank you all for your help and support."Stuart Hoskins | Dallas, TX
"David,Bobbie and Gary never cease to amaze me. I have bought 4 jet skis in the last 3 years and have brought many of my friends there who all have bought skis from you. I always enjoy coming to your store and I never feel like I got a bad deal. I just bought the first RXT-X you had and got another great deal on it. Please use me as a reference or a spokesman for your fine store any time you have a customer that wants to talk to a previous customer about the service you provide. David is great at getting the price down to where you can afford it. Bobbie is the man when it comes to parts. Gary is the best I have ever seen in any service department not only does he get it fixed right the first time he gets it out early and for exactly what he said it would cost to fix. Please don't hesitate to call me or have any of your customers call me if they would like to hear what a pleasure it is doing business with Richardson Motorsports. Thank you, Mark Spath"Mark Spath | Frisco, TX
"I drove 45 minutes and less than 5 minutes I had the parts I needed and was leaving, for a 16 year old ATV. Better yet the parts sales people knew the part number off the top of their head. The price was so low I could not belive it. Well the won my lifetime business. Thanks guys"Millard Wiley | Sherman, TX
"On some of the Roadstar rider message boards I visit, the other riders are always bashing their dealers. I've never had any reason to be unhappy at Richardson Motorsports. Even when I had the tranny recall done, the parts were ready when promised & the job completed when promised; the bike was perfect when I got it back--no nicks, scratches, etc. Today I had a new Metzler front tire installed & the whole thing was done in less than an hour while I waited. Gary, Bobby & the crew are first rate. I leave next week on a 900 mile trip with a buddy of mine who rides a Harley. I hope he can keep up & not break down! kb"K. Byrd | Garland, TX
"Excellent service & great deal. Thanks Bobby, looking forward to doing business with you again soon. Stu (UK.) "Anonymous | Bristol, XX
"Just wanted to say how much I love my new family at Richardson Motorsports I first purchased my son a 90 Polaris predator from troy them decided to buy me the Polaris 250 trailblazer after buying these two machines the service was awesome troy treated me like a brother I then decided to buy my friend a bike also of course Troy was awesome again I wanted some performance parts for my toys they stopped what they were doing to take care of me my dad hunts and called me from Beaumont, Texas he said son I need a four wheeler I told him that he needed to call troy and he would take care of him my dad living 325 miles from the shop talked to troy on the phone within 10 min my dad called back and said he bought a bike from troy without even seeing the bike I the called troy and told him I would pick it up on Friday the next day when I took it to Beaumont and dropped it off my dad was really happy troy read my dads mind troy is now family along with Richardson Motorsports and the crew I recently put my bike in the shop and they were very fast and I know that now I will only buy from troy and his crew I have had a lot of bikes and this was the best experience yet buying from them yet I will buy from no one else the only thing my dad was disappointed in was that troy didn't put tassels on his handlebars like the Harleys have ha. Ha. Troy my dad told me to give you a hard time thank you troy and crew as troy says ride on."CHRIS ALLEN | WYLIE, TX
"Bobby and his staff are great, he keeps me coming back."Thomas Irwin | Whitewright, TX
Anonymous | Allen, TX
"I purchased a VStar 1100 from Troy and vow to never shop anywhere else. He was very patient with me and my decision. Troy provided me with the best options that were within my budget."GABE | PLANO, TX
"After numerous stops at several dealerships, my hopes of a R1 seem to diminish. RMS and David helped make my dream come true. The staff took time in every aspect of my purchase from the time I walked in the door to the time I rode out on my new bike. Thanks RMS"MATT | THE COLONY, TX
"After working with David and troy at north Texas Yamaha, I realized that there are very few in this industry that truly know what they are doing. The overall experience at Richardson Motorsports is bar none the best out there."RON | LEWISVILLE, TX
"It's not too often that you can go into a dealership and not be hounded by aggressive sales people, mark cannon was not aggressive at all. He took the time to make sure we got the jet skis we wanted and told us about every jet ski RMS had to offer. Mr. Cannon made us feel like family, even though we didn't get approved that Saturday (may 14, 2005) he still called us that following Tuesday to keep us informed and to see if we had any other questions. We came in on may 19, 2005 to get everything set-up and picked up our new jet skis on Friday (may 20, 2005) as promised. Mr cannon is in a class all by himself. We will be rms buyers for life. Thanks a million. Respectfully, Manuel and Jill Olivarez."MANNY AND JILL OLIVAREZ | WYLIE, TX
"Great job! Keep up the good work."Gary Hamblett | allen, TX
"I bought a previously-owned 2001 Yamaha Wolverine from Richardson Motorsports. I found it to be in excellent shape and it had been fully serviced. This was my first ATV, and I can say I am having a great time with it -and no problems- that's the important part. The salesman negotiated well and didn't pressure me. The financing was easy and the finance manager suggested how I could save money by choosing the right plan. The parts and service people gave me great technical and preventive maintenance advice, and when I needed some accessory parts fast, like a winch and mounting kit, the parts manager went out of his way to make some phone calls and get one of the items shipped UPS blue, even though the supplier of that particular part does not usually do that. The service manager went out of his way to explain some details I was confused about. The service technicians knew what they were doing and the shop was clean and well equipped."Patrick Jankowiak | Dallas, TX
"I had a great time letting Mark and Greg help me spend my money. This was a very fun experience my wife and I really enjoyed our buying experience. "Mark Spath | Frisco, TX